Description

This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Responses to this sources sought notice must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential businesses interested and capable of providing the services described below. VA Greater Los Angeles Healthcare System located at 11301 Wilshire Blvd, Los Angeles, CA 90073 is seeking a contractor to provide maintenance and software support for MiPACS Dental Imaging System. Vendor must be an authorized service provider for MiPACS System The contractor must provide the following tasks: Annual Technical Support provides the customer with the ability to call and email the Contractor to report problems, receive technical support, and answer any questions about the MiPACS Components on all MiPACS equipment and software being used at VA Greater Los Angeles. If the MiPACS system experiences an issue causing a work stoppage, Vendor must respond within 1 hour after customer has reported an issue. If the customer reports a general issue or inquiry not related to a malfunction causing a system work stoppage, the Vendor must respond within 2 business days. Hours for telephone and email support are from 5:30am 5:00pm PST. Annual Maintenance includes access to new versions, updates, and patches to the MiPACS Components as they are released. Bug fixes and enhancements, including any feature requests made by users which are approved by the MiPACS manufacturer, are provided in these updates. For the duration of this contract, contractor will provide these new versions, updates, and patches to Biomedical Engineering in accordance with the VA s Security Requirements. All services for this contract must meet manufacturer performance and technical specifications, Federal Regulations, and other specifications that may apply such as National Electric Code (NEC), Life Safety Code (LSC), Joint Commission (JC), and VA Regulations, which will be provided upon request. Also, Contractor must provide the appropriate service documentation, if applicable, at no additional expense. If you are interested and are capable of providing the required service(s) please provide the following information. (1) Company Name, Address, Point of Contact (2) Size status and representations of your business, such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc. (3) Is your company considered small under the NAICS code 811210? (4) Does your company have an FSS contract with GSA , SEWP, NAC or are you a contract holder with any other federal contract? If so, please provide the contract type and number. (5) If you are an FSS GSA/SEWP/NAC or other federal contract holder, are the referen…

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• Attachment 1