FedOpsFedOps
Description
The purpose of this market survey is to solicit statements of interest and capability from sources that can provide Telecommunications Services for the Federal Aviation Administration (FAA), Enterprise Service Center (ESC). ESC is an organization located at Mike Monroney Aeronautical Center (MMAC) in Oklahoma City, OK. ESC operates as a Federal Financial Shared Service Provider; one of four federal financial management Centers of Excellence as designated by the Office of Management and Budget (OMB) to provide integrated business services and solutions to the Federal Government. ESC operates under a “fee-for-service” principle, which encourages business-like decisions creating more cost awareness and increased customer focus. In furtherance of its Shared Service Provider designation, ESC focuses on external sales to the federal government market and improving internal operations. ESC actively pursues new business in support of the Government's initiative for cross-agency servicing using Shared Service Providers, thereby realizing economies of scale. ESC consists of the AMK-1 Director, AMK-10 Business Relationship & Project Management Office, AMK-20 Business & Resource Support Office, AMK-200 the Information & Digital Services (I&DS) Division, and AMK-300 Financial Services & Task Automation Division. AMK-200 the Information & Digital Services (I&DS) Division provides information technology life cycle management in support of the ESC service portfolio, to include support to financial services and all aspects of technology and media services. The activities augment and amplify the business processes of local and national federal missions at departmental and agency levels supported by the Office of Management and Budget (OMB) Shared Service Provider (SSP) and General Services Administration (GSA) designations that the ESC maintains. Within the AMK-200 Organizational chart is AMK-220 Systems Operations & Managed Services Branch and the AMK-224 Telecommunications Section. The Information & Digital Services Division (AMK-200) provides information technology life cycle management in support of the ESC service portfolio, to include support to financial services, telecommunications infrastructure support, and all aspects of technology and media services. AMK-220 Systems Operations & Managed Services Branch AMK-224 Telecommunications Section Background This effort requires a support services contractor to provide technical and management support services for the Mike Monroney Aeronautical Center (MMAC) telecommunications infrastructure. The MMAC's telecommunications infrastructure consists of video teleconferencing equipment, fiber and copper infrastructure, networks/switches/routers, wireless access points and Avaya Voice-Over-Internet Protocol telephones, Distributed Antenna System (DAS) providing wireless cellular connectivity, and associated AC and DC power equipment. The ESC telecommunications Services provide critical infrastructure support for th…
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