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Description
Veterans Affairs is seeking a contractor to provide continued support, maintenance and service on the EthereaMX dermatology laser at the Oklahoma City VA Health Care System. Equipment: The following equipment requires support, maintenance and service including components, hardware, and parts. Equipment Description Brand & Model Original Equipment Manufacturer (OEM) LASERS: ND-YAG Astanza EthereaMX Astanza Laser SUMMARY OF REQUIREMENTS Contractor shall provide OEM-trained technicians to perform OEM-standard services on equipment listed above. Services on the equipment include maintenance support, corrective maintenance repair, 24x7 emergency phone support, provision of parts (comprehensive parts coverage), and service and modification as required due to safety or reliability. All OEM software updates shall be included. Tasks and Requirements Performance and Repairs: All work performed shall be in accordance with manufacturer s specifications required to keep the equipment in operating condition. Contractor must guarantee 95% up time for equipment. Contractor shall guarantee all equipment covered by this contract shall be in optimum working condition at the completion of each contracted Period of Performance. Contractor will make every attempt to maintain and repair equipment on-site within a reasonable time, unless local environment prohibits on-site attendance. Failing this, contractor will provide substitute equipment in the event a repair continues beyond the reasonable time frame. Preventive Maintenance: Contractor shall provide periodic preventive maintenance service on equipment within interval(s) set by the OEM QUALITY Conformance Standards Contractor shall ensure their services, staff and equipment conform and comply with: AAMI-ANSI ST-79:2010 Part 7.7 standards IAHCSMM - International Association of Healthcare Central Service Materiel Management US FDA US Food and Drug Administration CDC Centers for Disease Control and Prevention CDRH Center for Devices and Radiological Health ISO (As a minimum: ISO 9001:2008 Certification and ISO 13485:2003 certification (medical devices)) ASQ American Society for Quality OSHA Occupational Safety and Health Administration THIS IS NOT A SOLICITATION. The purpose of this notice is to conduct market research, and determine procurement strategy. Based on the responses to this Sources Sought Notice, this requirement may be set-aside for small businesses or procured through full and open competition, and multiple awards MAY be made. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. SUBMISSION INSTRUCTIONS: If your organization can provide these services and is interested in this opportunity, please respond to Chris DeLauro, Contract Specialist, Department of Veterans Affairs, NCO 19 via e-mail at christopher.delauro@va.gov with a statement describing your capabilities. The capability statement shall include a prim…
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