FedOpsFedOps
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Sources Sought: 24/7 Tele behavioral Health Emergency Department Support Services Sources Sought Notice Number: IHS1526971 This Sources Sought Notice is for informational and planning purposes only and shall not be construed as a solicitation, an obligation or commitment by the Indian Health Service. This notice is intended strictly for market research to determine the availability of Indian Small Businesses Economic Enterprise (ISBEE). Your responses to the information requested will assist the Government in determining the appropriate acquisition method, including whether a set-aside is possible. The anticipated applicable NAICS code for this acquisition is 561320, Temporary Help Services- other relevant NAICS codes will be considered based on responses received (such as Office of Physicians, Mental Health Specialist etc.) BACKGROUND The Indian Health Service (IHS) plans to provide 24/7/365 synchronous audio-video tele behavioral health services supporting Emergency Department (ED) operations for facilities identified in the Great Plains Area, Indian Health Services. 2.1 OBJECTIVE Patients present to Emergency Room with suicide attempts, acute psychiatric crises, substance-related emergencies, and co-occurring disorders. Timely behavioral health assessment and intervention are critical to patient safety, regulatory compliance and appropriate disposition. SCOPE The Contractor shall provide qualified licensed independent behavioral health clinicians (psychologists, psychiatrics, LCSW, LPC-MH, or equivalent) to deliver real-time telebehavioral health services, including suicide risk assessment, CSSRS with SAFE-T assessments, crisis stabilization, Stanley-Brown Safety Planning, culturally responsive care, interpreter access coordination, and placement assistance for patients requiring higher levels of care. For patients presenting with acute psychiatric crises, qualified prescribing providers (psychiatrists, psychiatric nurse practitioners, or psychologists with prescribing privileges) will be available to provide consultation on appropriate medication stabilization. CONTRACT REQUIREMENTS/ AND PERSONNEL QUALIFICATIONS (IF APPLICABLE) The Contractor shall perform the following tasks: The Contractor shall provide the following services when clinically indicated and/or required by facility workflows: • Suicide risk assessment and completion of CSSRS with SAFE‑T for patients presenting with suicidal ideation or attempt. • Crisis intervention, de-escalation guidance, and reassessment as indicated. • Individualized Stanley-Brown safety planning, including lethal means counseling when appropriate. • Placement coordination for higher levels of care (e.g., inpatient psych, crisis stabilization, detox), including documentation of placement attempts. • Language access coordination: interpreter services (telephonic/VRI/ASL) available within 15 minutes of request and documented in the EHR. • Culturally responsive and trauma-informed care, with annual trai…
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