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Statement of Work Preventive Maintenance and Repair For Biofire FilmArray Equipment Service Lebanon Veterans Affairs Medical Center (VAMC) 1700. S. Lincoln Avenue Lebanon, PA 17042 Background: The Lebanon VAMC Health Technology Management department has a requirement for a full-service preventive maintenance and repairs service contract for Biofire FilmArray equipment, as listed in Schedule A Equipment List. Requirements: In accordance with the following specifications: Preventive Maintenance Inspections and Services: 1.1 Vendor shall provide recurring scheduled maintenance and inspection services, including all labor, travel, and parts, on a firm-fixed price basis, for the biomedical equipment identified in Schedule A. 1.2 Preventive maintenance shall be in accordance with the manufacturer s recommended guidelines and shall include, but not be limited to, electrical safety testing, lubrication, adjustments, and calibration. Maintenance shall also include testing and replacement of faulty parts, and parts which are likely to fail, at no additional charge, returning the instruments and equipment to the operating conditions specified by the Manufacturer. 1.3 Scheduled preventive maintenance (PM) shall be in accordance with the quantities as specified in Schedule A Equipment List. 1.4 Vendor shall provide all personnel, parts, tools, test equipment, service manuals, computer software and schematics necessary to complete on-site, scheduled preventive maintenance services on all the identified equipment during normal business hours, 8:00 AM 4:30 PM, Monday through Friday, or at the convenience of the equipment operators. Preventive maintenance shall not be conducted on a federal holiday. 1.5 Within 30 days of contract award, the Contractor shall coordinate and schedule the dates and times for the various preventive maintenance inspections. 1.6 A copy of the Preventive Maintenance Inspection procedure (including Qualitative and Quantitative tests) used by the Field Service Representative (FSR) for each instrument and piece of equipment listed in the contract shall be made available. For each service visit, a detailed Equipment Service Report will be required. Each service report shall include: Name of the contractor and contracting number Name of the Field Service Engineer (FSE) performing the services Contractor Service Number/Log Number Date, time (starting and ending), equipment downtime and hours-on-site for service call Identification of equipment to be serviced, invoice or ID number, manufacturer s name, device name, model number, serial number and any other manufacturer s identification numbers Description of problem reported by Technical Point of Contact (POC)/UserDescription of problem reported by POC/Technical Point of Contact (POC)/User Signature from the FSE performing services described Signature from the Technical POC/user who witnessed services described Remedial Services and Emergency Repairs 2.1 Vendor shall provide unscheduled remedia…
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