DA10--Vocera Communication Support Services - Cincinnati, Dayton, Chillicothe, Columbus VAMCsview on SAM.gov

The Network Contracting Office (NCO-10) is seeking vendors to perform the following services, Vocera Communication Support Services, to Cincinnati, Dayton, Chillicothe, and Columbus VA Medical Centers. This is a Sources Sought to seek capable sources and request industry feedback ONLY. This notice does not constitute a commitment by the Government. Interested parties are asked to answer questions below AND submit capability statement that clearly and convincingly identifies their ability to fulfill the requirements. Detailed capabilities statement and answers to questions below must be submitted by email to Contract Specialist Kevin Cytraus at Kevin.Cytrausa@VA.gov in an electronic format, no later than 1200 EST 12:00 PM EST | October 23, 2026. As part of market research, this Sources Sought is to determine if there exists an adequate number of qualified interested contractors capable of providing the requirement. Industry feedback to the information below is requested to ensure the VA has not created a defacto sole source requirement. The Government may use the responses to this Sources Sought for information and planning purposes. DRAFT SCOPE  Cincinnati, Dayton, Chillicothe, and Columbus VAMCs have a continued need for the utilization of Vocera Premier Support a comprehensive suite of full-service support services. The products, Vocera Enterprise Licenses, and Vocera Premier Support includes all Vocera software upgrades, maintenance, labor, and phone support, to maintain the operation of the Vocera paging system.  We are proposing a Base + 4 (4-year) Ordering Periods contract for this requirement. QUESTIONS FOR INDUSTRY Question #1: Response, are you interested in providing a quote for this requirement? Yes / No (choose one) Question #2: Response: If your firm is a small business, please provide the following: Please provide your company name, address, UEI and primary point of contact information. SBA Certifications, if any regarding the socio-economic status of your company including, SDVOSB, VOSB, WOSB, EDWOSB, HUB, 8A, Small Business, etc. Question #3: Are you currently an authorized Vocera (Stryker Corporation) Channel Partner / Authorized Reseller? Are you able to provide proof of Vocera Partnership authorization? Question #4: Are you currently capable of providing 24 hour / 7 days per week phone support coverage? Question #5: Please describe your firm s typical approach to performing the requested support services. As part of your capability statement, you may include information on what portions of the work your firm normally performs in-house versus what portions are commonly subcontracted. This information is for market-research purposes only and will help the Government understand industry practices and self-performance capabilities. CAPABILITY STATEMENT Please provide your capability statement, which adequately supports this requirement. The applicable NAICS code for this requirement is NAICS 541519: Othe…