DA01--26-HW0001 - Lantronix SW/HW Maintenance (VA-26-00012881)view on SAM.gov

The Department of Veterans Affairs (VA), Office of Information and Technology (OIT), Infrastructure Operations (IO) has a requirement for the renewal of software maintenance support to maintain the existing brand name Lantronix LM83X Local Manager switch (LM83X) located at Austin Information Technology Center (AITC). Description Part no. Serial no. Qty THREE-YEAR SUBSCRIPTION FOR EXTENDED WARRANTY AND TECHNICAL SUPPORT FOR LANTRONIX DEVICES. THE LEVEL 2 SERVICE PROVIDES AN EXTENDED WARRANTY WITH ADVANCED REPLACEMENT AND 24/7/365 TECHNICAL SUPPORT. 83X-32S-111-NAAL2Y3 A709101456 1 The Contractor shall provide brand name Lantronix, 3-year software and hardware support services that include extended warranty and 24x7x365 technical support, as well as software updates. The Contractor shall provide a minimum of one phone number to the VA that enables VA to contact Lantronix and open a maintenance support call. The period of performance of the Delivery Order shall be 3-years to cover the period of July 23, 2026 to July 22, 2029. The proof of purchase with VA entitlement (see Section 1.1, completed Attachment A Deliverable Support Information Form) shall be delivered within 15 days of contract period of performance start date.