Amendment for Solicitation 36C24E26Q0043 Survey Services for EVOLVE This solicitation is being amended for the following: 1. Deadline for quotes is extended to 06/05/2026, 3:30 PM Eastern Time. 2. Answers are provided to timely received questions. Questions and Answers Q1: Is this a brand new contract or is/was there an incumbent performing these services? A1: This is a brand new contract. Q2: Does VA have an estimate or past data on the percentage of the 3,600 completed surveys by mode - web and phone? A2: This is a new survey; therefore, past data are not available. The goal of 3,600 completed surveys allows for a response rate as low as 24% while still achieving our desired sample size. Based on prior studies we anticipate a response rate of 40%. Q3: Does VA have an estimate or past data on the number of women Veterans who call 800# requesting a phone survey during Task 5? A3: This is a brand new contract so no estimate or past data is available. Q4: Can VA provide a copy of the survey? Will the final survey instrument be available to the vendor upon contract award? If not, please indicate when the final survey instrument is expected to be provided. A4: The survey questions will be provided by the study team upon execution of the contract and a signed and finalized DUA. Q5: Does the survey have open-ended questions? If yes, how many? Will VA want verbatim responses to be coded by the Vendor? A5: No open-ended questions are included in the survey, with the exception of approximately 50 fields in which participants are invited to elaborate briefly (a few words maximum) when selecting the response of Other. Q6: The SOW states: Vendor must have a minimum of 3 years of experience setting up and managing secure texting for multimodal VA surveys for Veterans. Would the Government consider this requirement satisfied if a vendor has comparable experience setting up and managing secure texting for multimodal surveys conducted outside of VA, such as surveys performed for the Department of Defense or Defense Health Agency (DHA)? A6: One of our requirements is that the vendor has experience working with the VA population thus we cannot accept substitute experience. Q7: May required experience (e.g., secure texting for VA surveys, multimodal VA survey experience) be met through the experience of proposed subcontractors or key personnel? A7: One of our requirements is that the vendor has experience working with the VA population thus we cannot accept substitute experience. Q8: The SOW requires that the Vendor must be able to host web surveys via a VA domain that is mobile friendly and 508 compliant. Please clarify whether the Government intends to: Provide the Vendor access to an existing VA platform (e.g., VA Qualtrics) for survey programming and hosting; or Require the Vendor to program and host the survey on the Vendor s own secure platform? A8: Vendor will program and host the survey on Vendor s own secure platform. Q9: Can you please explain the signifi…