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BACKGROUND: Equipment: The following systems of equipment require service under this contract. This includes sub-systems, components, software, hardware, and parts. Equipment Description Brand & Model Original Equipment Manufacturer (OEM) Serial Number VA PMI Number Tables: Operating Surgical Table, Operon D860 Stryker 03010474 81390 Tables: Operating Surgical Table, Operon D860 Stryker 02806707 81391 Tables: Operating Surgical Table, Operon D860 Stryker 02863505 81392 Tables: Operating Surgical Table, Operon D860 Stryker 02861070 81393 Tables: Operating Surgical Table, Operon D860 Stryker 02928652 81394 Tables: Operating Surgical Table, Operon D860 Stryker 02790672 81395 Tables: Operating Surgical Table, Operon D860 Stryker 02791371 81396 SUMMARY OF REQUIREMENTS Contractor shall provide OEM-trained technicians to perform OEM-standard services on equipment in this PWS. Services on the equipment include maintenance support, corrective maintenance repair, 24x7 emergency phone support, provision of parts (comprehensive parts coverage), and service and modification as required due to safety or reliability. All OEM software updates shall be included. Tasks and Requirements Performance and Repairs: All work performed shall be in accordance with manufacturer s specifications, including but not limited to adjustments, calibrating, cleaning, lubricating, testing, disassembly, checkout, replacement of parts, etc. required to keep the equipment in operating condition. Contractor must guarantee 95% up time for the equipment. Contractor shall guarantee that all equipment covered by this contract shall be in optimum working condition at the completion of each contracted Period of Performance. Contractor will make every attempt to maintain and repair equipment on-site within a reasonable time, unless local environment prohibits on-site attendance. Failing this, contractor will provide substitute equipment in the event a repair continues beyond the reasonable time frame. A reasonable time frame ensures the VA mission continues uninterrupted with no loss, damage or suffering to VA patients and resources. Preventive Maintenance: Contractor shall provide periodic preventive maintenance service on equipment within the interval(s) set by the OEM (ie, Annual, Semi-Annual, Quarterly), in scheduled month of each contracted Period of Performance, including all work between Standard Business Hours, weekend hours, and non-standard hours, and arranged through the COR. The contractor shall work with the COR, Surgery service and Sterile Processing Service to not disrupt patient care by scheduling PM visits in advance. The visits will include equipment verification by an OEM-trained technician. Before the expiration of each period of performance, the contractor shall provide the COR with a report certifying the equipment listed in this PWS has been calibrated to O.E.M. standards not less than OEM recommended interval(s) during the contract period. All parts shall be O.E.M. sta…
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