New Service Agreement for Milestone UltraWAVE 3 Microwave Digestion- OC-2026-134408view on SAM.gov

NOTICE OF INTENT TO SOLE SOURCE In support of Project No: OC-2026-134408 The U.S. Food and Drug Administration, Office of Acquisitions and Grants Services, Office of the Chief Scientist (OCS) intends to award a firm fixed price purchase order to Milestone, Inc, 25 Controls Drive, Shelton, CT, 06484 for the purchase of the Milestone Total-Care Service Contract, including yearly maintenance in which all valves, hoses, connections, and safety components that are in constant contact with high pressure and high temperature acid vapors are replaced proactively. All other components are thoroughly cleaned, inspected, calibrated, and tested. Batch certification of color additives is a regulatory premarket enforcement function. During the certification process, analyses are performed to determine whether each batch meets the specifications listed in the Code of Federal Regulations (CFR). Results are used to certify or reject batches of color additives intended for use in foods, drugs, and cosmetics in the U.S. The microwave digestion equipment is an UltraWAVE3 single reaction chamber (SRC) with serial number 23090033. This is the primary instrument used to prepare color additives for elemental analysis by inductively coupled plasma (ICP) – mass spectrometry (MS) at the Division of Color Certification and Color Technology (DCCT). The digestion process breaks down color additives into a clear, particle-free, and acidic solution. Reliable and timely maintenance and repairs of the microwave digestion system is critical to the mission of the Color Certification Program. The UltraWAVE 3 SRC microwave digestion unit shall be maintained and repaired under the new service agreement and the service agreement shall meet or exceed the requirements/specification listed below. Service and Support : The Contractor shall provide at least one yearly preventive maintenance service. The Contractor shall provide unlimited phone support. The Contractor shall cover all travel, non-consumable parts, and labor for yearly preventive maintenance service at no additional cost to the Government. Written reports shall be provided for all on-site service work within 7 business days of completion. Repairs • Repairs shall be performed on-site at CPK2 (see Section 9, Place of Performance) with parts, labor, and travel costs covered by the Contractor. • Requests for repair visits are unlimited. The Contractor shall provide service and application support within 2 business days and on-site repairs within 7 business days. • Repair services shall be provided by trained engineers/technicians/personnel authorized by Milestone Inc. • Technical support shall be available by telephone as needed within the hours of 8 am – 5 pm. • If parts must be shipped, the Contractor shall provide protective packaging supplies and cover all shipping costs. If parts must be shipped, the Contractor shall cover appropriate protective packaging and shipping costs. Milestone Inc. has been identified as the sole pr…