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THIS REQUEST FOR INFORMATION (RFI)/SOURCES SOUGHT DISCLAIMER 1. This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. 2. The submission of pricing, capabilities for planning purposes, and other market information is highly encouraged and allowed under this RFI In Accordance With (IAW) FAR Part 15.201(e). SOURCES SOUGHT DESCRIPTION: AudioCARE TM-Communicator & ACS-TM-Base 3. This is NOT a solicitation announcement. This is a RFI/sources sought only. The purpose of this sources sought/RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 513210. Responses to this sources sought will be used by the Government to make appropriate acquisition decisions. After reviewing the responses to this sources sought, a solicitation announcement may be published. Responses to this sources sought synopsis are not considered adequate responses for a solicitation announcement. 4. The Department of Veterans Affairs (VA), VISN 15 Network Contracting Office, is seeking sources that can provide the following: The Robert J. Dole VA Medical Center has a requirement for patient-specific text messaging functionality to support communication with patients regarding ad hoc surveys, announcements, product shortages, product recalls, product conversions, delivery carrier interruptions, and other one-time or recurring operational notifications. This requirement is for additional software licenses and associated support services for the existing AudioCARE system in use at the facility. The requirement is a non-personal services contract, and contractor personnel shall remain accountable solely to the Contractor. The facility currently uses an existing AudioCARE platform and requires the AudioCARE TM-COMMUNICATOR module to add Short Message Service (SMS) text messaging capability to the current system. The text messaging module performs a communication function similar to the existing AudioCOMMUNICATOR capability, except messages are transmitted through an SMS aggregator rather than the facility's private exchange. The Government requires continued licensing, maintenance, software support, and related technical services to keep the system operational, secure, and available for intended clinical and administrative communications. Product Quantity AudioCARE TM-COMMUNICATOR 1 ACS-TM-Base 6 The Contractor shall ensure the covered products and any contractor-supported interfaces perform in accordance with manufacturer specifications. Support shall include, at a minimum, the following: Software licensing for the covered products for the full period of performance. Technical support…
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