SOURCES SOUGHT INTRODUCTION The 413th Contracting Support Brigade, Regional Contracting Office (RCO) – Hawaii is issuing this sources sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support the requirement for IT Support Technicians and transportation at U.S. Army Garrison, Hawaii (USAG-HI) across all eight (8) locations listed in Section 1.1. The intention is to procure these services on a competitive basis. BASED ON THE RESPONSES TO THIS SOURCES SOUGHT NOTICE/MARKET RESEARCH, THIS REQUIREMENT MAY BE SET-ASIDE FOR SMALL BUSINESSES (IN FULL OR IN PART) OR PROCURED THROUGH FULL AND OPEN COMPETITION. All Small Business Set-Aside categories will be considered. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions. PLACE OF PERFORMANCE U.S. Army Garrison, Hawaii (USAG-HI) various installations on the Island of Oahu and Hawaii, Hawaii. DISCLAIMER “THIS SOURCES SOUGHT IS FOR INFORMATIONAL PURPOSES ONLY. THIS IS NOT A “REQUEST FOR PROPOSAL (RFP)” TO BE SUBMITTED. IT DOES NOT CONSTITUTE A SOLICITATION AND SHALL NOT BE CONSTRUED AS A COMMITMENT BY THE GOVERNMENT. RESPONSES IN ANY FORM ARE NOT OFFERS AND THE GOVERNMENT IS UNDER NO OBLIGATION TO AWARD A CONTRACT AS A RESULT OF THIS ANNOUNCEMENT. NO FUNDS ARE AVAILABLE TO PAY FOR PREPARATION OF RESPONSES TO THIS ANNOUNCEMENT. ANY INFORMATION SUBMITTED BY RESPONDENTS TO THIS TECHNICAL DESCRIPTION IS STRICTLY VOLUNTARY. RESPONSES WILL NOT BE RETURNED TO THE RESPONDER. NOT RESPONDING TO THIS NOTICE DOES NOT PRECLUDE PARTICIPATION IN ANY FUTURE REQUEST FOR QUOTE (RFQ) OR INVITATION FOR BID (IFB) OR RFP, IF ISSUED. IF A SOLICITATION IS RELEASED, IT WILL BE SYNOPSIZED ON THE GOVERNMENT-WIDE POINT OF ENTRY (GPE). IT IS THE RESPONSIBILITY OF POTENTIAL OFFERORS TO MONITOR THE GPE FOR ADDITIONAL INFORMATION PERTAINING TO THIS REQUIREMENT.” PROGRAM BACKGROUND This requirement is for the U.S. Army Garrison – Hawaii (USAG-HI). USAG-HI is located at Schofield Barracks (SB), Wheeler Army Airfield (WAAF), Fort Shafter (FS), Helemano Military Reservation (HMR), Aliamanu Military Reservation (AMR), and Tripler Army Medical Center (TAMC) on the Island of Oahu, and at Pohakuloa Training Area (PTA) and Kilauea Military Camp (KMC) on the Island of Hawaii. USAG-HI's mission is to provide quality services and infrastructure from the Strategic Support Area for quality of life and mission readiness to Soldiers, Civilians, and Families in the Military Ohana Community. REQUIRED CAPABILITIES Contractor shall provide qualified IT Support Technicians and transportation for delivery of AMSS to USAG-HI across all eight (8) locations listed in Section 1.1. Services support approximately 1,500 personnel across four (4) functional service areas. Webmaster and Database Administration functions are excluded. The Contractor shall complete 100% of ticket submissions in accordance with …