The United States Holocaust Memorial Museum (USHMM or the Museum) requires IT managed services from an innovative managed service provider (MSP) to support its mission. The Museum expects high-quality, customer-oriented technical support that encompasses all personnel, including employees, volunteers, and contracting staff. Services must utilize an ITSM framework or equivalent. ________________________________________________________________________________________________________ AMENDMENT NO 1 Deadline for Submission of Proposal : 6/24/2026 Est. Award Date 7/6/2026 ______________________________________________________________________________________________ Issuance Date: 5/19/2026 Deadline for Questions: 5/29/2026 Deadline for Submission of Proposal : 6/18/2026 Est.Virtual Interviews with Offerors 6/24/2026 - 6/30/2026 Est. Award Date 7/6/2026