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R426--Miami VHA Telephone Switchboard Operator Service (VA-26-00030801)view on SAM.gov

VETERANS AFFAIRS, DEPARTMENT OF › 248-NETWORK CONTRACT OFFICE 8 (36C248)

Posted Jul 28, 2026

Due Jul 31, 2026

NAICS 561421 – Telephone Answering Services

Sol # 36C24826Q0971

AI Summary

• U.S. Department of Veterans Affairs requires Telephone Switchboard Operator Services, Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls, Alarm Calls for STEMI, Telephone Alarms Fire Alarms Stroke Alerts Suicide Crisis.
• R426 Support Professional Communications Product Code and NAICS 561421 Telephone Answering Services are required.
• Timely submission is preferred to david.henry3@va.gov via email with a phone number (561) 631-3352.
QUALITY RULES OUTPUT:
• U.S. Department of Veterans Affairs requires Telephone Switchboard Operator Services in Minneapolis VA Medical Center calls.
• R426 Support Professional Communications Product Code and NAICS 561421 telephone answering services required.
• Timely response to david.henry3@va.gov via email with phone number (561) 631-3352 is preferred.

Description

The Department of Veterans Affairs, Network 08 Contracting Office has a requirement for a Telephone Switchboard Operator Services. Includes: Receiving Incoming Calls, Operator-Assisted Calls, Emergency Calls and Alarm Calls consisting of STEMI, Telephone Alarms, Fire Alarms, Stroke Alerts, and Suicide Crisis. The Product Code is R426 Support, Professional: Communications. The NAICS code for this solicitation is 561421 Telephone Answering Services. This is an SDVOSB Set Aside. All responsible SDVOSB vendors may submit a quotation, which if timely received, shall be considered by this agency. Submit the RFQ, and Quote via email (preferred) to: david.henry3@va.gov. The phone number is (561) 631-3352.

Classification

NAICS561421

PSC CodeR426

Contracting Office

Office248-NETWORK CONTRACT OFFICE 8 (36C248)

CityTAMPA

StateFL

ZIP33637

Contacts

David G Henry — Contract Specialist

David.Henry3@va.gov

Attachments (1)

Attachment 1

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