Q522--VISN Teleradiology Staffing Services - **Please convert the 21 specialized teleradiology scans on pages 21 thru 23 into FTE hours** This is not a Request for Quote.view on SAM.gov

PERFORMANCE WORK STATEMENT (PWS) Department of Veterans Affairs Teleradiology Staffing Services SECTION 1 PURPOSE AND BACKGROUND 1.1 Purpose This Performance Work Statement (PWS) establishes the requirements for teleradiology interpretation services to support STAT and routine priority imaging studies at Department of Veterans Affairs (VA) medical facilities. Based on a 12-month analysis of 17,278 STAT priority imaging studies across five VA facilities (June 2025 May 2026), 41.2% of STAT examinations failed to meet required timeliness standards, representing a significant patient safety and care quality risk. The Government requires a qualified contractor to provide licensed radiologist interpretation staffing services during identified high-risk coverage periods to reduce late reporting rates and ensure Veterans receive timely diagnostic care. 1.1 Background Physician personnel shortages and turnover in the Diagnostic Radiology Services at the covered VA medical facilities have created a significant need for additional professional diagnostic radiology interpretive capacity to ensure that both routine and emergent radiology imaging examinations are always available to Veterans. Contracted teleradiologists will provide final radiology interpretations for exams performed during off tours, and in some cases for exams performed during routine tours when other radiologist services are not available or insufficient to meet clinical demand. The use of teleradiology outsourcing provides a highly cost-effective and expeditious alternative to meet ongoing needs across the covered facilities. Data analysis of STAT imaging volume and timeliness identified three critical coverage gaps: Weekday Overnight Gap (Monday Friday, 8:00 PM 7:30 AM): STAT late rates range from 22% to 60% during overnight hours, with volumes averaging 2 10 studies per overnight shift per facility. Weekend Gap (All Day Saturday and Sunday): Saturday and Sunday represent the highest-volume and worst-performing periods, with late rates reaching 63.6% and average STAT volumes of up to 33 studies per day across facilities. Federal Holiday Gap: Federal holidays represent near-complete coverage failures, with late rates of 75 100% on holidays such as Presidents' Day, MLK Day, Labor Day, and New Year's Day across most covered facilities. The covered facilities use electronic image and health record management and distribution systems including CPRS, VistA Imaging, Philips Intellispace PACS, and Nuance PowerScribe. Contractors with prior experience connecting to VISN 4 radiology systems are preferred. 1.3 Covered Facilities The following VA medical facilities are covered under this contract: Facility Address Altoona VAMC 2907 Pleasant Valley Boulevard, Altoona, PA 16602 Erie VAMC 135 East 38th Street, Erie, PA 16504 Lebanon VAMC 1700 South Lincoln Avenue, Lebanon, PA 17042 Philadelphia VAMC 3900 Woodland Avenue, Philadelphia, PA 19805 Pittsburgh VAMC 4100 Aliquippa Street, Pittsburgh, PA 15240I…